I registered my first two domains with a registrar that caused me more headaches than I care to think about.
When I needed to transfer one of my domain names to a
new web host, my original email address had changed. I
was no longer able to send them an email from that
address and so I couldn't authenticate my request for
So I tried to update my personal record with my new email address. I got a message saying that I could only change my email address by sending an email from my original email address (which no longer existed).
This bureaucratic nightmare went on for 4 weeks. To add to my frustration, I was communicating with a machine, not a human being. By the end of that time I had no less than 35 computer-generated emails telling me that my domain could not be transferred.
Finally, I sent my request for domain transfer in a
5-page fax, including photocopy of my passport. They
then sent me an email saying my request
So I designed a letterhead and re-submitted the 5-page fax. Finally, 6 weeks after my first request, my domain was transferred.
To avoid this kind of experience I recommend you use register.com: http://www.register.com
Using their online Domain Manager, it took me less
than two minutes to transfer my domain!
(2) A slow-loading index page is still one of the main reasons that online businesses lose customers.
Surveys show that the average surfer will wait no more
than 8 seconds for
Below is a website that allows you to check the load-time
of a web host:
(3) Once you've designed your home page and uploaded it to your server space, check to see what it looks like to other people. What you're seeing may not be what other people are seeing.
Then one day I checked my home page at Anybrowser.com.
(4) If a customer asks you for a refund, give it to
them immediately, even if you think it's unjustified.
You'll be out of pocket by a few dollars, but your
"Who steals my purse steals trash;
'tis something, nothing;
(5) Reply to emails quickly. Nothing impresses me
more on the Internet than a rapid response to a
business enquiry. Try and respond within 2 hours, or
(6) Never reply angrily to abusive emails or flames.
People who send flames want you to reply, but there is
nothing to be gained by replying. An abusive email can
be very disturbing, but the best thing to do is ignore
it. Better still delete it - that way you remove it
from your life and you remove the temptation to reply.
(7) Lastly, never give up. Most successes are due to sheer persistence:
"Nothing in the world can take the place of
persistence. Talent will not; nothing is more common
than unsuccessful men of talent. Genius will not;